Connect to your entire stack
Goldilocks integrates with thousands of apps through Zapier, Make, webhooks, and our API. Automate your support operations without writing code.
Integration Options
Choose how you connect
From no-code platforms to full API access, we have an integration option for every team.
Zapier
Connect Goldilocks to 5,000+ apps without writing code.
- ✓Trigger automations when conversations start or end
- ✓Send conversation data to your CRM
- ✓Create tickets in your project management tools
- ✓Update spreadsheets with conversation insights
- ✓Send notifications to Slack, Teams, or Discord
Make (Integromat)
Build complex, multi-step automations with visual workflows.
- ✓Visual workflow builder with branching logic
- ✓Transform and manipulate data between steps
- ✓Schedule recurring automations
- ✓Error handling and retry logic
- ✓Connect multiple services in complex sequences
Webhooks
Send real-time data to any URL when events happen.
- ✓POST data to any endpoint in real-time
- ✓Configure custom headers and authentication
- ✓Filter which events trigger webhooks
- ✓Retry failed requests automatically
- ✓View delivery logs and debug issues
REST API
Full programmatic access for custom integrations.
- ✓Manage knowledge base programmatically
- ✓Access conversation history and analytics
- ✓Create and configure personas via API
- ✓Trigger workflows from external systems
- ✓Build custom dashboards and reports
Use Cases
What you can automate
Here are some of the most popular ways teams use Goldilocks integrations.
Sync with your CRM
Automatically create or update contacts in HubSpot, Salesforce, or Pipedrive when users provide their information.
Create support tickets
When Goldilocks escalates a conversation, automatically create a ticket in Zendesk, Linear, or Jira.
Notify your team
Send instant notifications to Slack or Teams when VIP users reach out or specific topics are mentioned.
Log to analytics
Send conversation events to Mixpanel, Amplitude, or Google Analytics for deeper insights.
Update databases
Write conversation data to Airtable, Google Sheets, or your own database for custom reporting.
Trigger internal workflows
Start internal processes when users request cancellations, upgrades, or specific actions.
Built-in Workflows
Automations without the setup
Don't want to set up external integrations? Goldilocks has powerful built-in workflow capabilities that let your AI take real actions during conversations.
- →Escalate to humans with full context
- →Collect and validate user information
- →Tag conversations automatically
- →Send custom responses for specific intents
- →Trigger based on conversation context
Built-in Workflows
No external tools required
curl -X POST https://api.goldilocks.chat/v1/chat \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"message": "How do I reset my password?",
"customerId": "user_123",
"personaId": "support"
}'For Developers
Full API access
Build custom integrations, embed chat in native apps, or create entirely new experiences with our REST API.
- →RESTful API with comprehensive documentation
- →Webhook subscriptions for real-time events
- →Contact tracking with HMAC authentication
- →Context schemas for personalized responses
Ready to connect everything?
Start your free trial and set up your first integration in minutes. No credit card required.