Connect to your entire stack
Goldilocks integrates with thousands of apps through Zapier, Make, and workflow webhooks. Automate your support operations without writing code.
Integration Options
Choose how you connect
From no-code platforms to embeddable widgets and workflow webhooks, we have an integration option for every team.
Most Popular
Zapier (via Webhooks)
Trigger Zapier workflows by sending secure POST requests from Goldilocks automations.
- Trigger automations when conversations start
- Send conversation data to your CRM
- Create tickets in project management tools
- Update spreadsheets with insights
- Send notifications to Slack or Teams
Most Popular
Make (via Webhooks)
Connect to Make's visual workflows using Goldilocks webhook triggers.
- Visual workflow builder with branching logic
- Transform and manipulate data between steps
- Schedule recurring automations
- Error handling and retry logic
- Connect multiple services in sequences
Integration
Workflow webhooks
Workflows can POST to your URLs when events or conditions trigger.
- Add webhook steps to AI Agent workflows
- POST to Zapier, Make, or any HTTP endpoint
- Send conversation context and custom payloads
- Trigger on escalation or custom events
- Connect to your existing automation tools
Integration
Widget & developer docs
Embed the chat widget and integrate with your stack.
- JavaScript widget with gl_chat API
- Contact identification for personalized support
- Data attributes and platform-specific guides
- Event hooks (open, close, message_sent, etc.)
- TypeScript definitions available
Use Cases
What you can automate
Here are some of the most popular ways teams use Goldilocks integrations.
Sync with your CRM
Automatically create or update contacts in HubSpot, Salesforce, or Pipedrive when users provide their information.
Create support tickets
When Goldilocks escalates a conversation, automatically create a ticket in Zendesk, Linear, or Jira.
Notify your team
Send instant notifications to Slack or Teams when VIP users reach out or specific topics are mentioned.
Log to analytics
Send conversation events to Mixpanel, Amplitude, or Google Analytics for deeper insights.
Update databases
Write conversation data to Airtable, Google Sheets, or your own database for custom reporting.
Trigger internal workflows
Start internal processes when users request cancellations, upgrades, or specific actions.
Built-in Workflows
Automations without the setup
Don't want to set up external integrations? Goldilocks has powerful built-in workflow capabilities that let your AI take real actions during conversations.
- Escalate to humans with full context
- Collect and validate user information
- Tag conversations automatically
- Send custom responses for specific intents
- Trigger based on conversation context
_For Developers
Widget & workflow integration
Embed the chat widget on your site, identify contacts for personalized support, and trigger workflows that POST to your URLs (Zapier, Make, or custom endpoints).
- →Embeddable chat widget with JavaScript API
- →Contact tracking via gl_chat("identify", {...})
- →Workflow webhooks - POST to URLs when events trigger
- →Platform guides for React, Vue, Next.js, Shopify
Ready to connect everything?
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